Archive for 'Social Networking'

Pinpoint what’s hot on campus

Posted by:


Pinterest is growing up. The showy image-sharing social media site is not just about pinning pretty pictures anymore, says higher ed marketing specialist McKenzie Coco. Now colleges can measure user engagement thanks to a new built-in analytics tool. pinterest

“Pinterest has taken social media by storm, already catching up to Twitter in its short existence,” says Coco, founder and president of FSC Interactive, an online marketing agency that specializes in social media strategies for higher education. “The addition of metrics solidifies its place in the online marketing sphere. This is not a shiny new toy, but rather a formidable and results-driven online marketing tool.”

The addition of data-mining means colleges can now answer such ...

Continue Reading

Put the emphasis on social

Posted by:


Building an arsenal of social media to reach prospective students? Got your Facebook page, Twitter handle, YouTube channel? Maybe Pinterest and Instagram accounts and Tumblr too?

It certainly makes sense, since research indicates that two-thirds of high school students use social media to research colleges and more than a third of those students use the sites to help decide where to enroll.

But a recent article in Inside Higher Ed offers this advice: “The number of social media accounts might not be nearly as important as what colleges and universities do with the technology.”

Reporter Alexandra Tilsley talks to some of the people behind the research, and they recommend that you delve into the findings and perhaps reconsider your social media strategy. While ...

Continue Reading

Is McDonald’s keeping it real? (Well at least in Canada.) And can your school?

Posted by:


Earlier this month TargetX hosted our Xpert Summit at the most inauthentic or least-real place on Earth; Las Vegas.  Every form of civilization (represented by some themed hotel) has gone to the desert to die out there. (But that’s a whole-other rant.)

I’m going to talk about a McDonald’s marketing effort that I like. I need to first qualify and say that growing up as a teen in Florida, McDonald’s was the hangout for my high school and church youth group. So I’ve consumed my fair share. But like Las Vegas, I’m now not a fan.

Let’s connect Las Vegas and McDonald’s. Both might be the symbol or poster child of everything wrong with America. Both are fabricated, processed versions of originals, ...

Continue Reading

Presidential wisdom in 140 characters

Posted by:


Babson College President Len Schlesinger extended an invitation to his campus: “Hope to see you tomorrow at 10:30 AM to Meet the Sharks..watch two Babson students pitching their best ideas to Daymond John and Mark Cuban!”

In case you didn’t notice, that invite to a taping of “Shark Tank” is 140 characters long.  It’s a tweet from one of the few college presidents who regularly shares his thoughts via Twitter.  And Lauren Landry, who covers higher education for a Boston news site, can’t figure out why Schlesinger is the exception and not the rule.

“I’m able to follow students, professors, deans and student newspapers, gathering all that I need into 140-character snippets,” she writes.  “The one group missing? College presidents. I follow ...

Continue Reading

International recruiting goes social

Posted by:


International recruitment has become a top priority for many universities. There are a number of reasons for this trend.

Universities benefit by internationalizing their campus, enhancing their reputation and scoring higher in international rankings. International students also pay higher tuition fees, which is a welcome addition for cash-strapped institutions in today’s financial climate.

Traditional methods for recruiting international students include establishing strategic partnerships with other institutions, sending recruiters abroad to attend university fairs and hiring overseas agents.

The problem with these methods is that they are expensive and time-consuming. While the use of recruitment agents is a common practice in many countries, the issue is controversial in the United States and is currently being examined by a NACAC panel.

Dr. Rahul Choudaha, a renowned ...

Continue Reading

Ready for your Facebook facelift?

Posted by:


SUNY Cortland believes in looking at the big picture. At least when it comes to Facebook.

So the central New York campus is inviting students, faculty, staff and alums to submit photos for the new cover image that will dominate its Facebook page starting on March 30th. That’s the day the social goliath has set for its worldwide switch to “Timeline,” a redesigned interface that emphasizes photos, especially the one that spans the top of the page.

Many colleges have already converted to the new design, posting everything from breathtaking campus vistas, to inspirational taglines, to depictions of their athletic mascots. Others — like SUNY Cortland — have at least a strategy in place, if not an actual image. But there are ...

Continue Reading

Facebook without the whining

Posted by:


“I would have written this article sooner,” says business journalist Lydia Dishman, “but I was busy on Pinterest.” Turns out, she wasn’t alone.

In her recent story in Fast Company magazine — entitled “Why Pinterest Is So Addictive” — Dishman explores the reasons this relatively new social networking site is attracting so many people, including, perhaps, students you’re trying to recruit.

Launched in 2010, Pinterest has suddenly exploded in popularity, with nearly 12 million unique U.S. visitors last month. The site is a virtual bulletin board that enables you to create online image collages, then easily share those collages — called pinboards — with other users.

Part of Pinterest’s appeal is that it is visually beautiful and overwhelmingly positive (“like Facebook without the ...

Continue Reading

Tracking trends

Posted by:


Keeping up with what’s happening in higher education is easier said than done. So when articles like Nancy Griesemer’s “15 College Admissions Trends Worth Watching” comes out — it’s perfect for “on-the-go” counselors and directors of admissions.

Griesemer’s 15 trends come from the 2011 State of College Admission report provided by the National Association for College Admission Counseling (NACAC). This collection of data from NACAC, the College Board and the federal government makes up a comprehensive document with significant information about college admissions. Here’s just a sampling of Griesemer’s list and what it means for admissions:

The total number of high school graduates is down.
We’ll continue to see this decline through 2015. Enrollment and retention offices will be working ...

Continue Reading

In pursuit of the best-fit student

Posted by:


Numbers no longer have the same appeal for admissions officers at the University of Tennessee. They’re moving away from the SAT, ACT and grade-point average in favor of a more complete view of their prospective students, according to reporter Joan Garrett.

It’s a familiar goal among the nation’s colleges — go beyond test scores and other statistics to get a fuller picture of a prospect to help determine if he or she will be a best-fit student. Increasingly, Facebook and other social networks are serving as allies in the search.

The number of admissions offices using Facebook to learn more about an applicant has quadrupled in the past year, reports Garrett of the Chattanooga Times Free Press. While schools are sensitive to ...

Continue Reading

Social media marketing IQ

Posted by:


Getting more and more excited about marketing your school via social networking? That’s great, says interactive marketer Heidi Cohen, but first you need to check your social media marketing IQ.

“Here are 30 questions,” she writes in a recent ClickZ article, “that will help you assess where your organization is in terms of social media marketing maturity and where you may need to improve effectiveness.”

Cohen divides her questions into such categories as goals, strategies, content, metrics, budget — and the all-important “listening” factor. Included among the 30 are:

- Do you have brand monitoring and/or other analytics in place? These can range from professional social media monitoring to free options such as Google Alerts and Twitter Search.

- If you are listening as ...

Continue Reading

Measuring online sentiment

Posted by:


One of the newest marketing challenges is keeping up with your school’s “online chatter” — that is, how your students, prospective students, parents of students and other key groups are treating you on the social web.

“Monitoring and responding to online chatter is becoming more important as customers take to the Internet to voice praise and complaints,” says Sandra Fathi, president of public relations and social media firm Affect. “Today, for almost any company, online sentiment is absolutely critical. It affects their sales, it affects their employee morale, and it definitely affects their customer and prospect base.”

With the nearly religious devotion that young people have for their favorite social networking sites, you know they’re saying a lot about you online — ...

Continue Reading

Forget Facebook, if you want to yield students you should be on YouTube

Posted by:


Any dyed-in-the-wool Gen Xer can tell you that the first video MTV played when it launched on August 8, 1981 was Video Killed the Radio Star by The Buggles. Not as many can tell you the second video played on MTV. Do you know?

Video facts you need to know:
-43% of current prime time internet traffic is real time entertainment ( 12.2.2010)
-Netflix streaming accounts for 20% of internet traffic on any given evening (BusinessWeek 12.2.2010)
-Cisco predicts that by 2013 video will be 90% of consumer internet traffic (TechCrunch 7.9.2009)
-YouTube is a top “search engine” accounting for 28% of Google searches (Google 1.31.2011)
-There are 500 million monthly YouTube ...

Continue Reading

Millennial myths

Posted by:


You know all those social media-obsessed students you’re chasing on Facebook? You might want to hold off for awhile and consider a new study by a company that researches online experiences.

The Nielsen Norman Group suggests that you reconsider the recruiting efforts you’re putting into social networking sites, including the ubiquitous Facebook.

“While it’s no surprise that organizations targeting students try to reach them on the web, they’re mistaken if they think the best path is through social networking sites,” according to the firm’s Jakob Nielsen. Students are enraptured by social media, he added, but they reserve them for private conversations. When Millennials want information about an organization, they turn to search engines rather than company-built fan pages.

The study addressed several other ...

Continue Reading

The future of the internet – we seem to get it wrong

Posted by:


Working for TargetX, college administrators seem to think that we have a crystal ball into the future of the internet and everyone is always asking us what’s next. Be it Facebook, MySpace, twitter, or ning. it seems that our industry and society has a BSOS (Bright Shiny Object Syndrome) pandemic.

I recently heard a report on NPR’s Morning Edition about the Google/Verizon “Net Neutrality” proposal. Correspondent Alex Bloomberg’s closing line of the report rang so true, “What we know though, when it comes the internet most of our predictions about its future are wrong.”

Just six or seven years ago, while working at Mindpower, I’d go to college campuses to do discovery for branding or publications ...

Continue Reading

No. 1 in social media

Posted by:


Higher ed has a reputation for being a couple laps behind the rest of the field when it comes to marketing innovation. One historical rule of thumb is that hospital marketers are about five years behind their corporate brethren, and colleges are about five years behind hospitals.

But that seems to be changing as higher education reacts to tougher times with more aggressive and effective marketing communications, and nowhere is that more evident than in the explosive growth of social media.

A staggering 95 percent of colleges are using at least one form of social media to recruit prospective students, far outpacing the rate of adoption in the corporate world, according to research from the University of Massachusetts Dartmouth. Among the findings:

- ...

Continue Reading

Be more social, be more…corporate?

Posted by:


Corporate websites need to make an effort to be more social — does yours?

A recent blog entry from Hubspot.com says corporate websites are guilty of producing boring content. “These sites end up being a time and financial drain without delivering the appropriate value to current and potential customers.” Sound familiar?

If you have heard comments like this around your campus or by prospective students, then you should sit down with others and reevaluate your site’s priorities. Hubspot’s suggestion: “Four Ways to Make Your Corporate Website More Social.”

Focused on engaging customers and empowering them to share with others, Hubspot suggests a level of interaction between the customers and the organization that does not exist when the website spews one-way messages.

While the article ...

Continue Reading

Social Media Style Guide

Posted by:


It seems like everyone is trying to get their arms around social media. The future of “splinternet” is not easy to predict. (Though I agree with a recent Advertising Age Essay that “Facebook Will Rule the Web During the Next Decade.”)

While delayed at the Atlanta airport due to a pothole in the runway in Philadelphia, I got caught up on some reading, and want to share a few other observations about social media.

I’m a big fan of David T. Jones’ Adland Cartoons in the back of Adweek Magazine. This one made me chuckle:

136576-adlandwill-rogers42610

It seems like many colleges and universities social media efforts are guilty of trying ...

Continue Reading

WOM for Higher Ed

Posted by:


Fueled by the social web, Word of Mouth has become a billion dollar marketing engine. It even has its own professional organization — the Word of Mouth Marketing Association — with conferences, webinars, tutorials and a strong emphasis on ethics.

If you haven’t visited the WOMMA website yet, it’s worth the time. It offers a number of resources for any level of WOM practitioner. And perhaps in recognition of the overwhelming influence of social media on young people, it has dedicated a branch to higher education.

Spearheaded by DePaul University’s Deborah Maue, WOMMA created the Higher Education Council to help college marketers “use social media to their best advantage.” Mostly, that means helping them recruit Millennials, who have elevated word of mouth ...

Continue Reading

Social storytelling

Posted by:


Marketers tend to obsess over the tools behind social networking’s meteoric rise. Are blogs more effective than Facebook? How easy is Ning to use? Does Twitter appeal to young people?

What they’re forgetting, says social strategist Gaurav Mishra, is that the tools are not as important as the content. And the content that continues to engage people most consistently is a good story.

“I have come to the conclusion that social media is most powerful when it’s used for creating, collecting and sharing stories,” Mishra wrote recently. “In fact, I now believe that storytelling is the key to social media marketing success.”

Stories are central to the human condition, he says. We love to listen to stories. We’re able to learn from stories. ...

Continue Reading

Web 3.0: It's not you, it's me

Posted by:


For a few years I’ve made a joke when asked what I think will succeed the so-called Web 2.0 revolution – that which is basically defined as an interactive, sharing (sometimes overly so) period of time online.  With popular social networks, photo sharing sites, blogs and microblogging services like Twitter, it’s become common place for many folks to share their deepest and all-too-often shallow thoughts online for anyone to read.

If in a 2.0 world we’re sharing a lot (some good, some not so good – doesn’t matter), I’ve predicted with a laugh that in a 3.0 world we’ll realize we’ve shared too much and will go back to our own corners and keep this stuff to ourselves.

Well, the first sign ...

Continue Reading

Video Tip: Customize your social network

Posted by:


Is your private social network in need of a fall face-lift?

Watch this short video tip and learn how to customize the layout of your Ning network:

xpert video tips

Contact me for more help with creating and managing a successful private social network.
____________________________________________________________________________________
Free on Friday Webcasts

Want to learn how to “close the deal?”

Don’t miss our next webcast this Friday, September 18th:  “30-Minute Sales Training for Admissions” (with CEO Brian Niles).

Learn more and register here:
www.targetx.com/webcasts

Continue Reading

Networking etiquette

Posted by:


We’re in the middle of an unfolding human experiment, says Aaron Kahlow, as social networking tools become a primary means of communicating and marketing.

It’s all about understanding the human element of these new tools, adds Kahlow, an expert in online marketing and advertising. And the human element really comes down to social networking etiquette.

“At some point, society determined that yelling in a communal place was not acceptable, that asking someone to be your friend before you actually got to know her was the order of events; and that there’s an appropriate time to get someone’s address or phone number. They all morphed into social norms that we follow almost without thinking. But the rules for communicating online are fuzzy, and ...

Continue Reading

What's the next big thing?

Posted by:


The only thing more certain than death and taxes is the demise of Twitter and Facebook. It’s the nature of the Internet.

Like everything that has preceded them, Twitter and Facebook will be replaced by something else. The question that marketing strategist Steve Rubel gets all the time is, “What?”

“I can’t go to a meeting without being asked what will succeed Twitter or Facebook as the future king of community,” he writes in a recent issue of Advertising Age. And he has an answer.

“It will be the open web. A group of standardized technologies is emerging that will evolve social networking from destinations we visit into something bigger — a federated address book that makes every single website that ...

Continue Reading

XpertTip No. 109: Social network content ideas

Posted by:


Last week’s Free on Friday topic, “Combat Summer Melt with Social Media,” opened a veritable floodgate of questions — most of which had to do with how to encourage more participation within a social networking environment.

The short, easier-said-than-done answer is that you have to provide fresh, relevant content on a very regular basis — content that solves problems and answers questions while simultaneously entertains and invites members to post, comment, share, tag, upload, vote and more.

Overwhelmed? You’re not alone.

Truth is, an effective social networking strategy takes a significant investment of time and resources on your part. But even if you recognize its enormous potential and commit resources accordingly, there’s still that pesky question of what the heck ...

Continue Reading

The rise of social media

Posted by:


Here’s confirmation of what you already suspected: The admissions world is being turned upside down by social networking.

Two new studies have examined the impact of social media on student recruitment and concluded that their use is becoming increasingly common in admissions offices. And essential for the future.

A report from the National Association for College Admission Counseling (NACAC) is based on survey responses from nearly 500 four-year institutions. Among its findings: 88 percent of admissions offices believe blogs, social networks and other means of online interaction are either “somewhat” or “very” important for their future recruitment efforts.

“Social media tools like Facebook, Twitter and blogs are key to communicating with this generation of students,” said NACAC CEO Joyce Smith. “While still no ...

Continue Reading
Page 1 of 2 12