Jobs Available

Position: Technical Product Specialist

Supervisor: Mike Crusi
Contact: jobs@targetx.com
Location: Bristol, Pennsylvania

Responsibilities

• Coordinate Student Recruitment Manager implementation from Letter of Intent through client training
• Assist sales with technical and implementation questions from prospective clients
• Provide Level 2 support for the Student Recruitment Manager to all SRM clients
• Assist marketing in informing clients and implementing new features available in the SRM
• Provide SRM implementation documentation to the client
• Develop Visualforce pages to ease transition from manual data entry to the SRM
• Monitor the customer portal for product enhancement requests
• Coordinate data integration between the client's student information system and the SRM

Requirements

• Excellent communication, organization and customer service skills
• Ability to multi task in a fast-paced environment
• Ability to train new clients as part of SRM implementation
• Understanding of the college admission process
• Ability to function as part of a team
• Knowledge of legacy databases and SIS platforms (ie. Datatel/UniData, Banner/Oracle, GoldMine, etc) is preferred
• Knowledge of Salesforce CRM, Ruby on Rails, HTML, CSS, XML is preferred

CEO's Notes
TargetX has developed one of the most exciting CRM solutions for college admissions, based on the Salesforce platform. It's ability to be customized and expanded is raising the bar with other systems available on the market today. We are looking for an individual who sees the challenges of legacy systems, understands college admissions and wants to join a hard-working, fun team who has been revolutionizing college recruiting for the past 10 years.

About TargetX

Since 1998, TargetX has been higher education's most innovative recruiting company, continually developing new technologies and strategies to help colleges attract today's web-savvy students. The company is the leading provider of interactive recruiting solutions, helping over 450 schools communicate more effectively with prospective students — online, in print and in person.

TargetX is also the leading authority on building campus visit experiences and solutions that meet the needs of today's Millennial generation. And it has recently introduced a revolutionary recruitment management suite that combines a powerful Student Recruitment Manager (SRM), a consumer-friendly student portal for applying online and scheduling campus visits, and the electronic communication tools for which TargetX has become known and respected throughout the industry.

TargetX has developed a reputation in higher education for objective and expert counsel. The company offers a popular series of workshops and seminars; speaks at dozens of conferences around the country; generates three different blogs for admissions officers; and produces the only podcast devoted to student recruiting and college marketing.