Unbiased Observations
We often receive requests to “secret shop” a campus and evaluate the visit experience without making our presence known. One example is an email we received recently from a Vice President for Enrollment:
the things we said we would work on changing.
I’m just not sure how to measure that.”
Saying you are committed to change is easy, making the change is not. It can drop on the priority list or be completely forgotten. That’s where we come in.
The Experience Team at TargetX has expanded. We are now able to provide a service that is original, fresh and new to the industry. The Secret Shopper experience is a great way to ensure successful campus visits. Whether you’re a current client or new to TargetX, this incognito audit will provide you with observations and suggestions that you can begin to address and implement immediately.
The Benefits
