Welcome to iThink’s newest blog! At TargetX we think higher education needs to look outside of itself to learn best practices so my blog, Lessons from the Road: From Atlanta to your campus and back will help you do just that! It will be tough to rival the masterpieces of TargetX’s other bloggers, but I’m up for the challenge!

For those of you who know us, you know the campus visit team is always on the go. Since joining the team a year ago, I have been on 83 different airplanes, driven many rental cars, stayed countless nights in hotels, and been on as many as four different campuses in a single week. Unless I experience excessive delays or cancellations, you won’t hear me complain about the travel. I love what I do and all the travel it entails.

As I zip across the U.S. from campus to campus, I learn a lot about what makes good experiences and what can definitely make bad ones. There is nothing worse than flying with a flight attendant who does not care or checking in with a front desk staff member who pretends to not know why you are there. From good hospitality and signage to follow-up evaluations, there are a lot of lessons that campus visit teams and admissions can learn from the travel industry. This blog is designed to showcase lessons we have learned from our travels across the country.

I know you all travel too. During your fall travel months, many of you move about just as much as we do. As I post monthly lessons learned, I challenge you to contribute as well. What are you learning from your experiences as you visit hotels, car rental locations, restaurants, and airlines? Share them here and we can all learn together.

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