Manage Walk-in Appointments Across Campus with TargetX Engage

Provide a great service experience to increase student satisfaction by efficiently scheduling and managing walk-in appointments across campus.

Improve the student experience by eliminating long lines for different offices on campus.

Today’s students expect the same level of individualization and attentiveness they receive during the admissions cycle to translate into their in-person interactions with student services upon enrollment. With TargetX Engage, your institution can eliminate long lines and deliver the direct support students need — quicker. Students can view the current waiting queue in real-time with a dynamic display to track their place in line and receive an automated text message when their advisor is ready to meet.

Efficiently schedule and manage student walk-in appointments.

TargetX Engage provides a seamless platform for scheduling and managing students’ walk-in appointments that empowers staff to cater each meeting to a student’s actual needs, with meeting intent information and the student’s personal information from the TargetX CRM at a counselor’s fingertips. Having effective, individualized conversations with students helps build meaningful relationships that contribute to increased student satisfaction.

Boost staff productivity and increase operational efficiencies.

Staff can view the current waiting queue and each student’s purpose for meeting, re-prioritize that queue, and select students from the queue to conduct more meaningful meetings. Plus, advisors and counselors can take notes from each session that are automatically logged to a student’s record in the TargetX CRM. That way, no time is wasted compiling handwritten notes and meeting history is maintained the next time a student returns.