TargetX Success Teams connect departments across campus to facilitate student success.
Success Teams in the TargetX Retention CRM allow your entire campus community to automatically stay on top of at-risk students and provide a wraparound approach to student services.
Create lasting connections between students and their faculty, tutors, and other support staff on campus.
Success Teams within the TargetX Retention CRM allow you to assign and manage a student’s support network all in one place — creating direct links between students and their academic and support connections across campus. This is crucial in promoting a student’s success at your institution because Success Teams enable the automation of alerts, reports, and critical information to the right people at the right time across campus.
“Retention has become a national issue because most campuses are unable to see the signs that a student is struggling. With the holistic view of a student’s record our CRM provides, we can be proactive rather than reactive.”
Hamid Etesamnia
Chief Information Officer
Brandman University
TargetX Retention Suite Provides the Tools You Need to Improve Student Success
Print Mailings
Create beautifully-branded print pieces, queue print campaigns, and track each mailing as part of your communication plan.
Workflow Automation
Automate business processes to minimize administrative work on the backend for staff and maximize their time spent supporting students.
Telecounseling
Launch and track personalized call campaigns from birthdays to registration deadline reminders with queues and analytics.
Form Builder
Create web forms for support services inquiries and events that record submission data on the student record in real time.
Keep Students Connected and Engaged
Throughout Their Unique Journey
Go beyond the traditional student lifecycle with the TargetX suite of solutions. Engage your students with every interaction, every communication, and every click with out-of-the-box technology that puts the student experience front and center in recruitment and retention.
Recruitment Suite
Transform enrollment management and power admissions productivity with intuitive, mobile-first functionality designed just for higher ed.
Retention Suite
Build meaningful connections with current students and improve their experience with prescriptive technology that drives outcomes.
Best of All, TargetX Plays Well With Others:
TargetX 💕's Salesforce.org
TargetX is a proud partner of Salesforce.org, and all of our solution suites are certified EDA core compatible. Salesforce.org is the higher education and nonprofit branch of Salesforce.com, the #1 CRM platform in the world.
Visit the Salesforce AppExchange to find a community of partners that can further enhance your TargetX CRM and the student experience!
TargetX CRM + Your SIS = 🤝
TargetX institutions have bi-directional integrations with student information systems like Banner, Colleague, PeopleSoft, PowerCampus, Jenzabar, and even homegrown or mainframe systems. TargetX also integrates with data management providers like Axiom to validate data accuracy, prevent duplicate records, and increase productivity.
Easily Process Payments in TargetX 💰
TargetX integrates with common higher ed payment gateways like PayPal, TouchNet, Elavon, HigherOne/CASHNet, Nelnet, CyberSource, ACI/OPC, and many more. All payments collected through your preferred payment gateway are automatically recorded on the student record in the CRM.
TargetX Supports Your Centralized App 📝
TargetX provides functionality to directly load data and documents from online applications like the Common Application (SDS), CAS applications like GMAC (LOR), and statewide application services like ApplyTexas into the CRM. Many institutions choose to adopt the TargetX Online Application in addition to their centralized application to support an improved student experience.
TargetX Keeps Your Score Data 💯
TargetX provides pre-built file imports and releases for test score providers including SAT, ACT, TOEFL, GMAT, GRE, Advanced Placement, and many more. TargetX also supports direct integration with Parchment for transcript management and offers imports for various search/marketing data providers such as NRCCUA, SSS, and Cappex.
TargetX Plays Well With Others:
TargetX institutions have bi-directional integrations with their existing student information system. Plus, TargetX provides pre-built imports and releases annual updates for common higher ed test score providers, transcript management systems, search/marketing data providers, centralized applications, and payment gateways to minimize administrative work in the CRM and maximize time spent supporting students.